Ensure customer satisfaction on every call with a headset that delivers rich, natural sound no matter the level of background noise. Three digital microphones built on EPOS BrainAdapt™ provide industry-leading voice pickup to let your agents be heard.

Make Every Call Count
Ideal headset for contact centers, boasting industry-leading voice pickup, great comfort, and intuitive design for outstanding Customer Experience.

Industry-leading voice pickup for natural-sounding calls
Enjoy exceptional call clarity with three beamforming mics powered by EPOS AI™ that suppress noise and transmit natural voice.

Stay Comfortable Throughout the Day
Lightweight headset for next level comfort with soft, leatherette earpads crafted for all-day wear to ensure agent well-being.

Ergonomic inline controller for frictionless calls
Effortlessly answer calls, mute the mic, and change volume with an intuitive inline controller that’s always where you need it.

Meet Microsoft Teams Open Office Requirements
EPOS offers a selection of Microsoft Teams certified headsets designed for open office environments, meeting strict standards for microphone quality, noise suppression, and voice pickup.

Microsoft's certification ensures these headsets meet essential criteria for audio excellence and seamless compatibility with Teams. This means they have passed a rigorous test that measures how well a headset can handle noise from different directions and distances.

Audio solutions built on EPOS BrainAdapt™
At EPOS, we empower businesses around the world to communicate and collaborate – anytime, anywhere and on any device. We want to make sure that today’s professionals can perform their best and be heard, everytime.

That is why we design audio solutions built on EPOS BrainAdapt™, a group of pioneering technologies that work together to improve cognitive performance. So, whether you’re in the office or at home, EPOS BrainAdapt™ technology provides the best conditions for your brain.

Crafted to Last, Designed to Excite
We craft solutions with high-quality materials that are built to last by providing the perfect balance between excellent audio and maximum comfort.

Our design language is clean and sophisticated, with small nods to our Nordic heritage consisting of soothing metallics and shapes that excite.

Specification

Product
Product id	950546
Brand	EPOS
Partnr	1001212
EAN/UPC code	5714708010173
Warranty (months)	3 Years
Performance
Product type	Headset
Wearing style	Head-band
Recommended usage	Calls/Music
Headset type	Monaural
Product colour	Black
Operating keys	Answer/end call, Mute
Volume control	Rotary
Control unit type	In-line control unit
Cable length	1.8 m
Cable colour	Black
LED indicators	Y
BeamForming	Y
Optimized for	UC, MS Teams
Clear sound	Y
Ports & interfaces
Connectivity technology	Wired
USB connectivity	Y
USB connector	USB Type-C
Headphones
Ear coupling	Circumaural
Acoustic system	Closed
Headphone frequency	20 - 20000 Hz
Driver type	Dynamic
Noise canceling	N
Total Harmonic Distortion (THD)	0.5 procent
Microphone
Microphone type	Boom microphone
Microphone frequency	100 - 16000 Hz
MEMS (Micro-Electro-Mechanical System) microphone	Y
Folding microphone	Y
Microphone mute	Y
Weight & dimensions
Width	201 mm
Depth	64 mm
Height	162 mm
Weight	110 g
Ear pad dimensions (W x D x H)	18 x 68 x 18 mm
Packaging content
Quick start guide	Y
Safety sheet	Y
Pouch	Y
Packaging data
Package width	72 mm
Package depth	208 mm
Package height	201 mm
Package weight	285 g
Logistics data
Master (outer) case width	230 mm
Master (outer) case length	425 mm
Master (outer) case height	389 mm
Quantity per master (outer) case	12 stuk(s)
Other features
Interface adapters included	USB Type-A male - USB Type-C female